Skip To The Main Content

Staffing Coordinator (Joliet, IL)

Gareda Home Care Services is looking for self-motivated individuals to join our team of Staffing Coordinators. This position requires the ability to multi-task, handle a moderate call volume with excellent customer service and the ability to work well in a team based environment.

Duties:

  • Organize and monitor the schedules of Home Care Aides to ensure Clients are receiving the in-home services as authorized by their plan of care.
  • Monitor new referrals and maintain effective communication channels between clients and home care aides.
  • Ensure that all current clients are receiving care.
  • Follow-up with all parties in regards to any incidents

Skills:

  • Ability to work independently and as a team member
  • Must work well under pressure in a fast paced environment with a high call volume
  • Excellent writing skills. Must be able to communicate effectively and accurately
  • Excellent verbal communication skills
  • Customer service skills (polite, personable and diplomatic)
  • Computer proficiency
  • Working knowledge of Microsoft Office (specifically Microsoft Word, Outlook, and Excel)

Qualifications include but are not limited to:

  • BS degree in Human Service preferred or High school / General Education Diploma with two (2) years of experience in Human/Social Services
  • General experience in a call center or a customer service based position.
Click here to apply