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Frequently Asked by Families

Client & Family FAQs

  • Do you conduct criminal background checks?

    Yes. Every applicant that passes the interview process is required to be fingerprinted and must pass a criminal background check. Under no circumstances do we allow the home care aide to work until their background check is returned and accepted.
  • Are your employees bonded or insured?

    Yes! Our clients can have peace of mind knowing that Gareda will cover against losses that may occur as a direct result of our services.
  • Where are you located?

    We have multiple locations spread across Cook County. We have locations in the suburbs as well as in the city of Chicago.

    Our corporate office is located at:
    1431 Huntington Drive
    Calumet City, IL 60409
    Phone Number: 844-277-5722

  • What area do you serve?

    Gareda services all cities, townships and neighborhoods that fall within the boundaries of Will and  Cook Counties.
  • How can I reach Gareda when your office is closed?

    Gareda has someone available 24/7 to address your needs. You may call our office after hours to leave a message or follow the prompts to speak to a representative.
  • Can I receive more service hours than I am currently authorized for?

    Generally yes. However Gareda is only authorized by the referral source to serve the amount of hours set by a care plan. We can contact your referral source in an attempt to increase your service hours, but any additional hours not covered will have to be paid out of pocket.